Toll Free: 800-229-2542
277 Fairfield Road, Suite 218
Fairfield, NJ 07004
|Seattle||Monday, Sep 23, 2019||Monday, Sep 23, 2019|
Seattle is situated on Puget Sound, surrounded by the Olympic and Cascade mountain ranges. The city skyline is impressive with shimmering glass high-rises and 100-year-old buildings standing side by side. This beautiful port city came into its own after gold was discovered in the Klondike and 100,000 people passed through the Northwest in 1897 and 1898 on their quest for wealth in Alaska Visit the Klondike Gold Rush Museum or the Space Needle by day and enjoy a vibrant jazz nightlife in turn-of-the-century Pioneer Square where the city first took root.
|Vancouver||Tuesday, Sep 24, 2019||Tuesday, Sep 24, 2019|
|Vancouver is a thriving metropolis surrounded by natural beauty. With parks, beaches, gardens, museums, art galleries and the second-largest Chinatown in North America, Vancouver lives up to its promise of offering something for everyone. With modern buildings set against green, rolling hillsides, this city is breathtaking; no location offers a more spectacular view than Stanley Park - with a zoo, aquarium, totem poles and honking geese. A short walk from the park leads to Robson Street, which offers the town's best window-shopping. Stores with European flavor share the avenue with delicatessens and tea rooms ready to serve. As architectural heart of the city, Robson Square features a central plaza with a food fair and an old provincial courthouse, which now houses Vancouver Art Gallery. Be sure to stop at 8 Pender St. - "the narrowest building in the world." Other points of interest include the Museum of Anthropology; Japanese-style Nitobe Memorial Garden; and VanDusen Botanical Garden. Capilano Canyon is site of the world's longest and highest suspension footbridge.|
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|Upper Promenade Deck|
|Lower Promenade Deck|
Special dietary requests, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance notice. Kosher meals and a Health Conscious Dining option are also available. To arrange special meals, please contact the Ship Services Department at 1-800-541-1576 at least 90 days prior to departure.
For guests with food intolerances or allergies that are NOT life-threatening, please contact the Ship Services Department at (800)541-1576.
For guests with life-threatening food allergies, guests are asked to provide detailed information to the Access & Compliance Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction. Guests with a variety of severe food allergies sail with Holland America Line regularly. The galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although the Access & Compliance Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.
Guests can connect to the internet via satellite link 24 hours a day, satellite conditions permitting, either by accessing a 24/7 wireless connection "hotspot" or by utilizing the resources of the Explorations Caf? on board.
Wireless Internet Service
Each Holland America Line vessel offers wireless internet service in most public lounges throughout the ship. Guests may use their laptop computer or other wireless internet-enabled device to connect to the wireless internet service on board. IPhone and Android phone users will enjoy easy-to-navigate mobile friendly login. Internet Plans vary in price to accommodate individual needs and are interchangeable between the private computer terminals available 24-hours a day in the Explorations Caf? and your wireless device.
Explorations Caf? or Internet Caf? Internet Service
The Explorations Caf?, powered by The New York Times offers a comfortable, coffee house environment where you can access the internet via the onboard computers or via your own wireless internet device, such as a laptop computer, iPad or iPhone.
Explorations Caf? or Internet Caf? pricing is subject to change without prior notice. Please inquire on board for current prices.
Time Plan minutes can be used anytime throughout the cruise.
If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore.
Please note: Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered.
Women cannot have begun their 24th week of pregnancy at any time before or during the cruise.
If you are pregnant, a physician?s letter must be provided stating the expected due date, medical fitness to travel, and the pregnancy is not high risk. Please also include your name, booking number, ship and sailing date.
Please fax letters to Holland America's Access & Compliance Department at 800-577-1731. Or they can be mailed to:
Holland America Line
Attention: Access & Compliance Department, 2nd floor
300 Elliott Avenue West Seattle, WA 98119
Guests are urged to have their letter mailed or faxed in as soon as possible after making a reservation.
For the comfort of all guests, smoking is prohibited in all staterooms, showrooms, and most other indoor areas. While smoking is not permitted in staterooms, guests are allowed to smoke on stateroom verandahs. Smoking is also permitted on certain other designated, outside decks. The designated smoking areas for all ships are as follows unless otherwise noted.
Cigar and pipe smoking is NOT allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is allowed and on stateroom verandahs.
Electronic cigarettes are permitted in staterooms but not in other public areas of the ship other than on outside decks designated as smoking areas.
Any guest caught smoking inside their stateroom will be considered in violation of Holland America's smoking policy, and will be charged a US$250 cleaning fee per day of violation.
Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. However, some needs require adequate time to prepare for a guest's arrival. It is recommended that guests make every effort to contact the Access & Compliance Department and submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or cruisetour. It is recommended that an SRI form be submitted immediately upon booking, or a minimum of 45 days prior to departure.
Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable traveling companion. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. In limited situations (either on board or ashore), Holland America may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services.
Holland America Line vessels have specially designed staterooms for guests who use wheelchairs. If you have not booked a wheelchair accessible staterooms, but instead will be using a standard stateroom, it is important to know about some limitations that adversely impact maneuverability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have limited mobility. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter* to maneuver into and out of the stateroom.
*Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms.
Wheelchair Accessible Staterooms offer features such as wider entry doors, roll-in showers with grab bars and benches/seats, and hand-held shower nozzles, as well as lowered closet and towel rods.
Accessible stateroom locations are noted on the Deck Plans for each ship.
Ship Transfer Options
For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Certain ship transfer operations (i.e. during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while tendering or while docked due to steep gangways and steps, particularly during low or high tide. Also, please note that scooters and wheelchairs which are more than 100 lbs. (without the battery) are not allowed to be transferred from the ship to tender and/or from tender to shore.
Most Holland America Line vessels have been retrofitted with a tender-lift system that enables guests to roll directly on and off tenders while remaining in their wheelchairs. However, please be advised that adverse weather conditions such as wind, swells, or extreme tide levels may prohibit the use of the ship's tender lift equipment. Additionally, some port facilities may not be able to accommodate the lift equipment. If you require the use of this equipment, please speak with the Guest Relations Manager upon embarkation for further details or to coordinate specific arrangements.
Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility impairments, or to carry their mobility assistance device (wheelchair, scooter, walker, etc.), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc.
Personal Mobility Equipment
For the safety of all guests and crew, and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meet the following criteria:
Holland America Line recognizes that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department to discuss your requirements.
For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom, not in hallways or elevator lobbies. Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway.
Holland America Line is no longer able to provide complimentary wheelchair assistance for any purpose other than embarkation, disembarkation, and emergency situations. Holland America Line wheelchairs are not available for shore excursions or for use on board. If you will require regular use of a wheelchair, it is recommended that you bring your own wheelchair with you. You may also make advance rental arrangements prior to your sailing and have a wheelchair delivered directly to the ship for use on board and in ports of call.
Special Needs at Sea and CareVacations/CruiseShipAssist are the vendors that Holland America Line has approved for delivery of mobility devices. Please contact these vendors directly for pricing and availability.
Special Needs at Sea
Phone: 800-513-4515 (or locally at 954-585-0575)
Phone: 877-478-7827 (or locally at 780-986-6404)
Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Refund issues must be dealt with solely between you and the service provider. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests.
Shoreside Wheelchair Assistance
Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Thus, it may be necessary for Holland America Line to make alternate transportation arrangements such as a sedan vehicle. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Please note, lift equipped transportation within the United States may be arranged without additional costs. For information on alternative transportation arrangements and associated costs please contact the Access & Compliance Department . Please advise Holland America Line as far in advance as possible of any special needs for transfers. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs.
Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. Although Holland America Line endeavors to make sure these companies comply with legal requirements, they cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. For detailed information on accessibility of shore excursions, it is strongly recommend that guests contact the Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visit the Shore Excursions Office on board.
Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. Holland America Line is not able to arrange for wheelchair assistance at airports or train stations.
Options For Deaf or Hard of Hearing Guests
To help maximize the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:
Options For Guests Who Are Blind Or Have Low Vision
To help maximize the cruise experience for guests who are blind or have low vision, Holland America Line has made the following items available:
Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. Guests are not permitted to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact the Access & Compliance Department.
Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be sure you understand the requirements for a service animal to disembark in each port of call. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Should you need assistance in locating this information, please contact the Access & Compliance Department.
To board the ship, your service animal must have current vaccinations. Records confirming the vaccination status should be provided to the Access & Compliance Department prior to your departure. It is also recommended that you carry the immunization records with you in case they are required at any port of call. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time.
Oxygen Deliveries On Board
Guests requiring continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. For security and safety reasons, Holland America has selected CareVacations/CruiseShipAssist and Special Needs at Sea as the only outside vendors permitted to deliver oxygen supplies to Holland America ships.
Special Needs at Sea
Phone: 800-513-4515 (or locally at 954-585-0575)
Phone: 877-478-7827 (or locally at 780-986-6404)
Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies.
Please be advised that all oxygen and oxygen equipment rental arrangements must be made by the guest and the third party provider. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Refund issues must be dealt with solely between you and the service provider. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests.
Guests are also welcome to bring their own oxygen and/or oxygen equipment from home. Please note that the ship's staff and crew are not permitted to handle oxygen and/or oxygen equipment during the embarkation and disembarkation process. Thus, you must be able to handle your supplies if you bring your own. Please contact the Access & Compliance Department prior to sailing if you will require oxygen while on your cruise.
Please Note: In accordance with FAA regulations, airlines have restrictions concerning traveling with oxygen and oxygen containers. It is the traveler?s responsibility to be familiar with and comply with the regulations of the airline they are traveling on.
Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies and routine medical procedures.
A customary fee will be charged for services and medications dispensed (with the exception of meclizine for seasickness, Tylenol?, and aspirin, which may also be obtained at the Front Office). If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. Please note that Medicare and many health insurance plans do NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered.
If you have a chronic medical condition, please bring a recent report from your physician. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. You must be able to care for yourself, including dressing, eating and attending the ship's safety drills. If you are unable to function independently in these areas, you must bring a caregiver with you.
Keep medication close at hand in your purse or carry-on bag. Be sure to bring enough prescription medicine to last throughout your cruise, as it may not be available on board or in some of the countries visited.
Holland America Line has a youth program and the ship is staffed with a professional Club HAL Director dedicated to making sure children have a great time. Some of the fun-filled activities include bingo for prizes, arts & crafts, special parties, and much more. Each participant also receives a Club HAL t-shirt. An activity schedule for each age group will be delivered to your stateroom each evening.
Activities are offered for kids (ages 3-7), 'tweens (8-12), and teens (13-17). The program has an open door policy, which means participants may come and go as they please. All activities are supervised. However, the Club HAL Director is not responsible for any child if he/she chooses to leave the activity.
|Year Entered Present Fleet:||2000|
|County of Registry:||The Netherlands|
|PAX (basis 2):||1,380|
|Max Pax (inc. Uppers):||1,772|
|Number of Crew:||604|
|Cruise/Hotel Staff Nationality:||International|
|Suites with balcony:||0|
|Suites (no balcony)||0|
|Ocean View with balcony||0|
|Ocean View (no balcony)||0|
|Total number of accomodations in all categories||690|
Cruise reviews reflect the opnions of travel editors and cruisers / readers and may not represent those of our company.Submit Your Own Review!
staff was excellent
Pros: staff was excellent
Review: The entertainment could have been a little better on the ship, the rest of the journey was great.
Great staff, great entertainment and great food.
Pros: Great staff, great entertainment and great food.
Cons: Customs was slow to show up on debarcation, I'm sure some missed their flights. A very stressful end to an otherwise great trip. But it was customs, not Holland America Lines. However, they coulod have kept us better informed as to what was happening.
Review: It was a great cruise, and the staff went of of their way to please. Saw a few different things this trip, and that made it even better. The entertainment was top notch. When the first Interdenomination church service was standing room only in the Hudson Room, people even walked away as there was little room left, the Scheduling Director gave us the Queen's Lounge for the following Sunday. We really appreciated that.
GREAT Staff/Crew; Happy hour each night; Spacious Cabin; Fellow Passengers; Several surprise gifts; Great ports of call
Pros: GREAT Staff/Crew; Happy hour each night; Spacious Cabin; Fellow Passengers; Several surprise gifts; Great ports of call
Cons: Only lasted 111 days! :(
Most of the staff is very good. Neptune Suites are very nice and spacious.
Pros: Most of the staff is very good. Neptune Suites are very nice and spacious.
Cons: Food was very average including the Pinnacle Grill. Production shows were not as good as most cruise lines.
Review: Very disappointing food. Pinnacle Grill steaks were tough. Production shows were disappointing. Singers were very average, content was not exciting. No Broadway songs or shows.
Great service and staff very friendly
Pros: Great service and staff very friendly
Cons: Entertainment in dance club sparse
Review: We enjoyed our cruise very much. Our trip was changed due to weather, we were disappointed to miss Sitka, but understand the reason. The Crows Nest club was nice and we spent time there most days. The bar staff were great and very friendly. The entertainment was very good, but for the dance club, I felt there should be a band there most nights. The one time we were there and the band was playing, it was a lot of fun. The other nights, it was just like setting in one of the low key bar areas, not too much fun.
Food, service, itinerary
Pros: Food, service, itinerary
Review: Wonderful trip, good weather, fascinating ports can't really complain about anything exceptthe disembarkation at Port Everglades which was chaotic due to confusing instructions by HAL land staff and lack of porters
Small Ship, Un-matched Service, Amazing Itinerary, Large Staterooms, Diverse Menus
Pros: Small Ship, Un-matched Service, Amazing Itinerary, Large Staterooms, Diverse Menus
Cons: Lacking Entertainment, Very Salty Food, NO Unlimited Internet Package, Poor Internet Connections
Review: Upon embarkation I could tell this was going to be a sailing like no other. With friendly faces, smiles, cool towels and a beverage waiting as we boarded the ship, the service we would encounter as the days went on would only elevate. Checking in was a breeze with the front desk and the women behind customer service helped me nearly every day on this sailing with one thing or another. From DVD rentals, to delivering mail to fellow guests, to event invitations. Our home away from home would be our stateroom, I was blown away by its size, large spacious not cramped, lots of storage, closets and drawers. Enough room to store luggage and other items so that the walkways never felt cluttered. The bathroom was full size, well equipped and large enough for 2 people to share. We were thrilled with our ocean view window and loved being able to watch us port in the mornings. The stateroom stewards were above and beyond any similar service I have ever had. They were available 24/7 and became accustom to our schedule she that they could sneak in and out without having to bother us, or make sure we had ice when we liked it, new towels, etc. The dining room was a place for meeting and socializing. The stewards quickly remember your name, likes and dislikes and have the table set with your preferred items in a flash. How they remember everything is a mystery but they are wonderful at what they do. We had many nightly conversations with them about their homes, families and what parts of the world they have traveled. It makes you feel that they are traveling with you, not just serving you. The kitchen staff put out wonderful displays of food sculptures, ice carvings, buffet decorations and other delicacies throughout the sailing. The food was good, and there was little to no repetition, something new to try every day. Activities on the ship were round the clock, with group crafts, book clubs, bridge, board games, puzzles, language lessons, dance lessons, aerobics, computer courses and many many more opportunities to learn something new or gather with like minded people. The staff did a great job of keeping people entertained and engaged so that no one was bored or left out. The nightly entertainment around the ship was very nice. Different musical acts in the various lounges and bars kept things upbeat and allowed for dancing or socializing with a cocktail after dinner. The Main theater entertainment lacked in exciting acts. We skipped this venue throughout the sailing with the exception for about 4 performances. In final thoughts the sailing would not have such a great success without Captain Jonathan Mercer. His daily engagements with the guests over directional information, idioms, or geographical historical information was much loved by everyone. His staff adored him and you could tell he was true and gracious leader.
Very interesting ports. Great port lecturer. She could tell great details about the cities and people. Service was great. Ship took precautions in case of pirate activity which was reassuring and interesting.
Pros: Very interesting ports. Great port lecturer. She could tell great details about the cities and people. Service was great. Ship took precautions in case of pirate activity which was reassuring and interesting.
Review: This was a 26 day cruise visiting interesting ports in Asia. The time went very fast. There was a lecturer on board that provided excellent information on each port in a very entertaining manner. They also had lecturers discussing the history of the area and ancient civilizations. The lectures made the shore excursions much more meaning full and interesting. The crew were wonderful - very gracious and helpful. Many of the passengers had been on world cruises before and therefore provided interesting bits of advice and shared experiences. The ship was not full and people were embarking and disembarking in many of the ports. There was never a crowd at meals or on excursions.
Pros: Great trip
Cons: Horrible internet access, lousy wine selection
Review: In this modern era there is no excuse for having internet access as bad as was on that ship. I think it is a rip-off and will consider other cruise lines because of this. Not only that but there were only two wine selections that I could drink. Two!
Restful, peaceful, picturesque scenes, privacy, too many to state
Pros: Restful, peaceful, picturesque scenes, privacy, too many to state
Pros: GREAT CREW,FOOD,ENTERTAINMENT,ACTIVITIES,ETC
Cons: OLD SHIP,INTERNET PROBLEMS FREQUENTLY,POOR SHORE EXCURSIONS
Review: DESPITE THE CONS WE ENJOY EVERY MOMENT OF THE VOYAGE
Holland America's service level and crew are wonderful
Pros: Holland America's service level and crew are wonderful
Cons: Anytime dining not available on the world cruise. Missed ports due to virus outbreak
Review: The Amsterdam is very well appointed and the library and jigsaw puzzle rooms are well used. Cabins, dining venues, shows and entertainment are all top notch.
Lots of ceremonies with free champagne, local entertainments, free DVD's, educational speakers, very very clean ship, perfect sunny weather and a smooth ride
Pros: Lots of ceremonies with free champagne, local entertainments, free DVD's, educational speakers, very very clean ship, perfect sunny weather and a smooth ride
Cons: An elite very senior clique of guests who sail the entire 115 day itinerary rules the roost. I really did like the Captain alot and believe there should be a VERY clear policy related to changing itineraries that is available to Captains who might be bullied by some powerful guests who have fears.
Ship size is perfect for the world cruise itinerary. We docked in all ports with the exception of Phuket, where we tendered. And 900 passengers was just right tooit gave everyone a nice chance to interact with familiar faces and meet new people as well.
Pros: Ship size is perfect for the world cruise itinerary. We docked in all ports with the exception of Phuket, where we tendered. And 900 passengers was just right tooit gave everyone a nice chance to interact with familiar faces and meet new people as well.
Cons: The internet on board was a newly installed system that had not been tested sufficiently. This presented ongoing communication problems for passengers and lots of dissatisfaction and complaining. This was not handled well from a customer service perspective by Holland America, which finally announced a refund of 50% for internet fees.
Great cruise made especially wonderful by HAL's terrific staff.
Pros: Great cruise made especially wonderful by HAL's terrific staff.
Cons: Only complaint was that the public rooms were sometimes too cold, especially the main theater for lectures in the morning.
Review: This was one of HAL's "Grand Voyages" and it was indeed grand. The food was delicious, and the staff from the Captain on down to the room steward and assistant waiter were wonderful. Everyone was exceptionally friendly and helpful and made it a real pleasure to be onboard. In addition there were many special events, such as wonderful decorations in the dining room for themed dinners, sailaway parties with free drinks and/or wine, special lunches, etc. Entertainment was good, with many different entertainers brought in along the way. In addition to their regular show they would often do an additional "spotlight" show the next night early or even a matinee on some sea days. Speaking of sea days, of which we had many, there were always many different activities to keep everyone busy with a wide variety of choices. And of course there was always HAL's wonderful walk-around promenade deck where you could relax in a deck chair and watch the sea go by. Especially nice on sea days were the different lecturers on board. We had four different ones while I was on board, and all were very good and interesting. The Amsterdam is a lovely ship and just right for this cruise. She handles the seas well and is a perfect size. There was always plenty of room for everything and it never felt crowded. Overall it was a wonderful cruise and I hated when I had to disembark in Sydney.
Great accommodations, friendly staff, smaller ship
Pros: Great accommodations, friendly staff, smaller ship
Cons: A little more variety in the breakfast buffet would be nice
Review: Sailing to Alaska is on the bucket list of many people, and a 7-night round-trip cruise from Vancouver works neatly for many schedules. Holland America provides transfers between Seattle airport and Canada Place in Vancouver, which is helpful for US domestic flights. The Holland America MS Amsterdam is not a large ship, which is very nice, and it never felt crowded at all, even for peak viewing moments, such as seeing Sawyer Glacier in Tracy Arm Fjord. There were also some prime viewing areas where guests could sit and be more comfortable than if they were standing on deck (the Crow's Nest and the area by the pool, which is enclosed). Having a retractable roof over the pool is a great thing for the Alaska itinerary, so families can make use of the pool and hot tubs in comfort. One of the food highlights of the sailing was the salmon BBQ buffet, held at the pool deck during the Tracy Arm cruising day. Staterooms are very reasonable-sized, with extremely comfortable beds, and plenty of storage space. Our room steward was incredibly efficient, and our room was always tidy. I especially liked the very large library area, which blended into an area for the internet cafe, next to a dedicated card room. I thought it was a great idea to have plenty of board games on the ship, and these games could be checked out by guests. There was also an impressive DVD list, which could be ordered in the guest's stateroom, and delivered; extremely convenient! Staff onboard was very pleasant and willing to assist. I enjoyed the 'club' venues with their musicians more than the stage shows. The room service menu is extensive, and here's the best hint of the cruise: Order the room-service chocolate cake! You can't get it in the dining rooms, and it's the best dessert onboard. The dining room service and selection was good, and I found the dining server's recommendations to always be the best choice for dinner. The breakfast buffet has a good selection, but the menu did not change any mornings (a little variety would have been nice but this is not a deal breakerthere's no variety in my own pantry every morning!)
Itinerary, cuisine, staff
Pros: Itinerary, cuisine, staff
The service level and attentivness of the officers and ALL crew members cannot be matched anywhere in my opinion
Pros: The service level and attentivness of the officers and ALL crew members cannot be matched anywhere in my opinion
Cons: I think that the entertainment on a World Voyage should be of a higher level (as is Cunard's entertainment), There were some definitely highlights, but was not overly impressed by the quality of most of the entertainment in the show room.Cruise director is WONDERFUL though and knows every passenger.
Prices are per person, based on double occupancy. Airfare, transfers, Taxes, Fees and Port Expenses additional.
All fares are quoted in US Dollars.
Information and pricing is subject to change without notice. While we do our very best to ensure that information and pricing appearing in this website is complete and accurate, we cannot be responsible for incomplete and inaccurate representations, which may or may not be under our control. In the event of a pricing error, misrepresentation or omission, we reserve the right to adjust the pricing or make any other corrections.